Summary
Business Analysis–oriented professional with hands-on experience in Workday HCM operations at Wipro.
Started as an Associate in Feb 2023 and promoted to Analyst in June 2024. Experienced in supporting
business processes, executing data changes via EIBs, performing audits and quality checks, creating SOPs,
and building operational reports. Seeking Business Analyst roles focused on requirements, process clarity,
and stakeholder-driven problem solving.
Core Skills
- Business process understanding, documentation, and SOP creation
- Workday HCM, Business Processes, EIBs
- Requirements clarification and impact analysis (operational context)
- Excel reporting, data validation, operational analysis
- Jira, ServiceNow
- Basic SQL and Python (reading and understanding logic)
Experience
Analyst – Workday HCM, Wipro
June 2024 – Present
- Support Workday HCM business processes in a live production environment across employee lifecycle events.
- Execute data changes and organizational updates using EIBs with validation and dependency checks.
- Perform audits and quality checks on transactions processed by the team to ensure accuracy and compliance.
- Create and maintain SOPs and train team members on processes and tools.
- Build Excel-based operational and stability reports to track workload, ageing, and SLA adherence.
Associate – Workday HCM, Wipro
February 2023 – May 2024
- Handled HR operations queries and core HR transactions using Workday HCM.
- Supported day-to-day business processes and ensured timely resolution of tickets within SLAs.
- Maintained data accuracy and followed defined processes and documentation standards.
- Developed strong understanding of HR systems, workflows, and operational dependencies.
Education & Certifications
- B.A. (Hons) in English and Computer Science (2019-2022)
- Google UX Design Certificate (2023)
- Product Owner Fundamentals (IIBA endorsed) (2026)
- Business Analysis coursework (ongoing)